Schneider Electric, a global specialist in energy management and automation, today introduced StruxureOn™, a digital service that connects data center physical infrastructure assets to the Schneider Electric cloud enabling the delivery of simplified and faster services. With real-time visibility into system performance, maintenance and service requirements via mobile app, StruxureOn data-driven analytics can proactively advise of potential failures, fundamentally improving the ability to service critical equipment prior to failure.
As part of the digital service, Schneider Electric’s Service Bureau personnel is readily available to remotely troubleshoot an issue or, in cases that can’t be addressed remotely, dispatch a field service representative armed with the necessary information and equipment to quickly resolve the issue and minimise downtime. Schneider Electric’s Service Bureau acts as a ‘second set of eyes’ providing around the clock incident monitoring so that data center and facility managers can rest assured that immediate action will be taken to curtail the impact on data center operations.
“Today, as data center managers face tightening budgets, growing customer demands on data center performance, and an increasingly competitive market, optimising operations while staying within financial confines has become a significant challenge,” said Sudhir Puthran, VP Services, Greater India Zone, Schneider Electric. “With StruxureOn, Schneider Electric is harnessing the power of IoT to give data center and facility managers the insights, tools and support they need to proactively predict and prevent incidents and system downtime.”
“Cloud services and IoT are sweeping through industry, with major digital transformations under way at many of the world’s largest corporations,” said Rhonda Ascierto, Research Director, Datacenter Technologies, 451 Research. “The IoT initiative at Schneider Electric appears to be wide reaching and StruxureOn is a move that could fundamentally change the DCIM software market as well as the datacenter services engagement model. Schneider Electric seems positioned to be an early leader with the scale to achieve long-term success.”
Talking about it as a key industry differentiator, Venkatraman Swaminathan, VP, IT Division – India Zone, said, “StruxureOn represents a fundamental change in the way that we will use automation to improve data center management and operations. By offering a viable alternative to traditional, on premise approaches, Schneider Electric have introduced the first big disruption to the data center software market. As Gartner noted in their recent Magic Quadrant for Data Center Infrastructure Management (DCIM) Tools, one of Schneider’s strengths as a leader is in its ability to offer flexible pricing, making the software offer appropriate for anyone managing even a small data center. StruxureOn continues this theme of flexibility with one major difference, the standard offer is currently free to the user.”