Pepperfry.com, India’s Furniture and Home marketplace has launched an Exchange Your Furniture service for Pepperfry customers across select cities through an alliance with Zefo, the online marketplace for pre-owned goods. Through this service customers can exchange their old furniture within 48 hours of placing a request on Pepperfry.com.
Pepperfry is providing customers with an opportunity to sell their old furniture to Zefo in exchange of Pepperfry gift cards through the Exchange Your Furniture service. These gift cards are redeemable against purchases made on Pepperfry.com and can be clubbed with the other offers running on the website. Pepperfry customers stand to benefit from this service by receiving a fair value for their old furniture to refresh their interior spaces. This service is available on a select range of furniture pieces like beds, sofas, dining sets, tables, storage and office chairs.
Exchange your furniture is currently available across Delhi, Gurugram, Noida, Bengaluru and Mumbai. Customers in these cities can also visit the Pepperfry Studios for assistance.
Talking about this new feature launch Hussaine Kesury, VP and Business Head- Furniture category, Pepperfry said, “We have introduced the Exchange your furniture service on popular demand. Our customers have been seeking ways to make space for their new furniture by selling/exchanging their old furniture. Partnering with Zefo gives us an opportunity to provide a hassle free and convenient exchange option to our 4.5 million plus discerning customers. We are delighted to collaborate with Zefo and are confident of providing a great customer experience through our alliance.”
He further added, “Through this service we will continue to offer improved ways for consumers to shop for home products and provide the best and fair value on their old furniture. We aim at presenting them with the benefit of getting maximum value for their new purchase by redeeming Pepperfry Gift card on our website.”
“We are looking forward to the partnership with Pepperfry, as at this time of the year, people are looking to clean out their homes as they prepare for Diwali. Most customers want to buy new things, but their old stuff has to go somewhere. That’s where we will come in. We will go to the homes of Pepperfry furniture customers, inspect the product and whisk it away, all in 48 hours. Customers don’t have to deal with low-intent buyers, dealers, and the incessant haggling, and you get the money upfront. Associating with Pepperfry allows us to simultaneously solve a problem for a large number of customers and we are confident that this alliance will be a great success”, said Karan Gupta, Co-founder Zefo.