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IN CONVERSATION




                  Can you share the impact
             Q of the ‘Zameen Se Judey’
              campaign featuring Salman Khan
              on brand perception and customer
              engagement? What key messages do
              you believe resonate most with your
              audience?
              The ‘Zameen Se Judey’ campaign has
              been incredibly special. With Superstar
              Salman Khan on board, we wanted to
              convey a sense of connection to one’s
              roots — something that feels familiar
              and heartwarming. It’s this authenticity
              that resonated most with our audience.
              The campaign wasn’t merely about
              brand promotion. In fact, it was about
              celebrating the deep, often emotional
              relationship people have with their
              homes. This connection has definitely
              enhanced how our customers see and   to educate customers specially IHB’s   our brand. This engagement isn’t just
              engage with us.                    (independent home builders) about tile   about selling tiles; it’s about delivering
                                                 care, design trends, and installation   experiences that blend history with
                  With your focus on technology   tips, enhancing the value of their   modernity, creating lasting impressions
             Q  and innovation, how has the      purchase experience.              in every space. Our mission is to
              introduction of tools like the 3D tile   Our strategy is focussed on driving   continue blending innovative products
              visualizer and augmented reality   Customer Experience with New Digital   with powerful storytelling, enriching
              interfaces transformed the customer   Innovations, Immersive Showrooms, and   lives and spaces alike.
              experience at Somany Ceramics?     Personalized Design Support.         The world of marketing moves fast,
              We are going to start a new application                              so staying relevant means constantly
              very soon through which customers      The marketing landscape is    being curious and adaptable. I stay
              will be able to visualize tile application  Q constantly changing. How do   updated by connecting with industry
              online. It will allow customers to   you stay ahead of new trends in both   peers, following emerging trends, and
              experiment with various tiles in their   traditional and digital marketing,   embracing new ideas. For Somany, it’s
              own room setups digitally, alongside   and how does Somany Ceramics   about balancing the tried-and-true with
              they will also have concept rooms   incorporate these trends into its   the fresh and innovative. We’ve imbibed
              and panoramic viewing opportunity   strategy?                        influencer partnerships, rich storytelling,
              to help explore combinations and   At Somany Ceramics, storytelling   and digital tools to create a blend that
              styles suited to their preferences and   is at the heart of our brand journey.   speaks to both our traditional and
              requirements. We at Somany combine   We believe every tile is more than a   younger customers. It’s about evolving
              both online chat support and in-store   product; it’s a narrative waiting to be   without losing sight of who we are.
              expert consultations, so customers can   woven into customers’ lives. Our recent
              receive guidance from design experts   launch, the Colorato Collection, is a   Balancing professional
              at any point in their buying journey.   testament to this ethos. This exclusive  Q  esponsibilities with personal
                                                                                       r
              We also conduct design workshops   series of eight vibrant, chromatically   interests is crucial. How do your
                                                 distinct tiles draws inspiration from   pursuits in reading, travel, and
                                                 the timeless allure of India’s iconic   spiritual learning influence your
                                                 historical monuments. Each shade is   leadership style and decision-making
                                                 curated to evoke the legacy, beauty, and   at Somany Ceramics?
                                                 cultural essence of these landmarks,   Reading broadens my perspective,
                                                 turning spaces into living canvases that   travel keeps me curious and open-
                                                 resonate with heritage.           minded, and spiritual learning grounds
                                                   The Colorato Collection has sparked   me. These experiences teach me
                                                 a wave of excitement among architects   patience, empathy, and the importance
                                                 and customers alike. Its unique story,   of understanding different viewpoints
                                                 coupled with unmatched craftsmanship,   — qualities that I believe are crucial for
                                                 has not only captured their curiosity but   leadership. n
                                                 has also deepened their connection with         prasenjit.chakraborty@saffronsynergies.in



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